Privacy

Privacy Policy

Last updated: November 2025

Shield and lock illustration representing privacy protection
We keep data collection minimal and secure.

Your privacy matters

We do not sell your personal information. We collect only what is needed to provide our services and improve the site.

CrutchesGuide.com is run by one person, and I try to keep data collection as minimal and respectful as possible while still understanding how the site is used.

1. Information we collect

Information you provide

  • Email address when you sign up for newsletters or downloads.
  • Name and email when you contact us.
  • Form inputs for tools and calculators (processed in your browser; we do not store them on our servers).
  • Contact form messages are processed by Web3Forms (see their privacy policy) and then sent to our email; they store only what is needed to deliver the message and operate their service.

Automatically collected

  • Usage data: pages visited, time on site, referrers.
  • Device info: browser, device type, IP address (for security/analytics).
  • Cookies: for functionality and analytics.

2. How we use information

  • Send requested newsletters and courses.
  • Respond to questions and support requests.
  • Improve site functionality and content.
  • Analyze traffic and user behavior.
  • Comply with legal obligations.

3. How we protect information

  • SSL encryption for data in transit.
  • Secured servers with limited access.
  • Periodic checks to keep software and services up to date.

4. Health information

We do not collect Protected Health Information (PHI) as defined by HIPAA. Calculator inputs stay in your browser; we do not store diagnoses or treatment details. If you share health info via contact forms, we keep it confidential but we are not a covered entity under HIPAA.

5. Third-party services

We may use:

  • Email service provider to send newsletters and course emails (stores your email securely).
  • Analytics tools, such as Google Analytics, to understand site use (anonymized or aggregated where possible).
  • Form processor, such as Web3Forms, to handle contact form submissions.
  • CDN or hosting providers that deliver images and static files efficiently.

For analytics we may use tools such as Google Analytics, which use cookies and similar technologies to collect usage data. You can review their privacy policies and adjust your browser or ad settings to limit tracking.

These providers have their own privacy policies.

6. Cookies

  • Essential: preferences, session basics.
  • Analytics: site usage insights.

You can disable cookies in your browser; some features may degrade.

7. Your rights

  • Access: request what data we have about you.
  • Correction: update inaccurate info.
  • Deletion: request deletion of your data.
  • Opt-out: unsubscribe anytime (link in every email).
  • Portability: request data in a common format.

To exercise any of these rights, email [email protected] or use the contact form and include the email address you used on this site.

8. Children’s privacy

We do not knowingly collect personal information from children under 13. If you believe a child has provided data, contact us to remove it.

9. International users

Our hosting providers may store and process data in the United States, the European Union, or other regions. By using the site from outside those regions, you consent to any cross-border data transfers needed to provide the service.

10. Data retention

  • Email lists: until you unsubscribe.
  • Contact form submissions: typically removed after resolving the inquiry (about 90 days).
  • Analytics: aggregated data may be kept; identifiable analytics data may be retained up to 26 months.

11. Changes to this policy

We may update this policy. If we post changes here and you keep using the site, that means you accept the updated policy. The “last updated” date indicates the latest version.

12. Contact us

Questions or privacy requests:

Your rights summary

You control your data. Request access, correction, or deletion any time-in most cases we respond within 30 days.