✈️ Quick Summary
YES, you can fly with crutches! Crutches are allowed through TSA security and on all commercial flights. You have the right to pre-board, keep your crutches with you during the flight, and request wheelchair assistance. This guide covers everything you need to know for a smooth airport experience.
Understanding Your Rights as a Passenger with Mobility Aids
Under the Air Carrier Access Act (ACAA), U.S. airlines cannot discriminate against passengers with disabilities. This federal law guarantees specific rights when flying with crutches:
Your Legal Rights When Flying with Crutches
- Pre-boarding priority - All U.S. airlines must allow pre-boarding for passengers with mobility aids
- Free crutch storage - Airlines cannot charge fees for storing crutches in the cabin
- Wheelchair assistance - Free wheelchair service from curb to gate and gate to seat
- Accessible seating - Right to request aisle seats with movable armrests
- No discrimination - Cannot be denied boarding solely because you use crutches
- Accommodation requirements - Airlines must make reasonable accommodations for your needs
Source: U.S. Department of Transportation - Air Travel for Passengers with Disabilities
These rights apply to all U.S. carriers and foreign carriers flying to/from the U.S. International flights may have additional protections under their country's laws.
TSA Security Screening with Crutches: Step-by-Step
TSA security screening is often the biggest concern for first-time flyers with crutches. Here's exactly what to expect and how to prepare:
1 Before You Arrive at Security
🎯 Pro Tip: Arrive at the airport 90 minutes early for domestic flights and 2 hours early for international flights. Security screening may take 10-15 minutes longer with crutches.
What to prepare:
- Wear slip-on shoes - You may need to remove shoes, and slip-ons are much easier when balancing on crutches
- Empty pockets completely - Put wallet, phone, keys in your bag before the checkpoint
- Separate medications - Keep prescriptions easily accessible in case of questions
- Bring your ID and boarding pass - Keep them in an easy-to-reach pocket or lanyard
2 Standard TSA Screening Process
Here's the typical screening process for passengers with crutches:
TSA Screening Checklist
Inform the TSA officer that you're using crutches. They'll explain the screening procedure.
You can request either a standard metal detector screening OR a full-body scanner. You may also request a pat-down instead.
Crutches will be visually inspected and may be swabbed for explosive residue. This takes 30-60 seconds.
Walk through the metal detector with your crutches OR use the wheelchair lane (if available).
If the alarm sounds, you may receive a targeted pat-down of the area that triggered the alarm.
Retrieve your crutches, bags, and personal items. TSA officers can assist if needed.
TSA security screening process for passengers using mobility aids
3 TSA PreCheck and Crutches
If you have TSA PreCheck, the screening process is even faster:
- Keep shoes on - No need to remove footwear (huge benefit when using crutches)
- Keep light jackets on - Don't need to remove outerwear
- Faster lane - PreCheck lanes typically have shorter wait times
- Same crutch screening - Crutches still need visual inspection and possible swab test
Cost: TSA PreCheck costs $78 for 5 years ($15.60/year) and can save significant time if you fly regularly.
Alternative Screening Options
TSA offers several alternatives if the standard screening process is uncomfortable or difficult:
⚠️ Your Right to Choose: You can ALWAYS request a pat-down instead of going through the metal detector or body scanner. You can also request a private screening if you prefer privacy.
- Pat-down screening - TSA officer manually checks for prohibited items
- Private screening room - Conducted away from public view with a witness present
- Wheelchair screening lane - Some airports have dedicated lanes for mobility devices
- Officer assistance - TSA can help you sit down during screening if needed
Pre-Boarding Rights: What You Need to Know
All U.S. airlines are required by federal law to offer pre-boarding to passengers with mobility aids
Pre-boarding is one of the most valuable benefits when flying with crutches. It gives you extra time to:
- Store your carry-on bag without competing for overhead space
- Settle into your seat without people rushing past you in the aisle
- Secure your crutches in a safe, accessible location
- Request assistance from flight attendants if needed
- Use the restroom before the flight if necessary
How to Request Pre-Boarding
At the gate:
- Arrive at the gate early - Get there when boarding begins (usually 30-40 minutes before departure)
- Approach the gate agent - Simply say: "I'm using crutches and would like to request pre-boarding"
- No documentation required - You don't need a doctor's note or special form
- Board with Group 1 - You'll typically board before Group 1 or with early boarding passengers
🎯 Pro Tip: If the gate agent announces pre-boarding for passengers needing extra time, simply approach the podium. You don't need to make a public announcement or explain your situation to other passengers.
Pre-Boarding Policies by Major Airlines
American Airlines
Policy: Pre-boarding available for customers with disabilities or those needing extra time.
When: Before all boarding groups
Companion: One companion may pre-board with you
Phone: 800-433-7300
Delta Air Lines
Policy: Pre-boarding for customers needing additional time or assistance.
When: Announced before main boarding begins
Companion: Travel companion allowed to pre-board
Phone: 404-209-3434
United Airlines
Policy: Pre-boarding for customers with disabilities who need extra time.
When: Before Group 1
Companion: One companion may assist during boarding
Phone: 800-864-8331
Southwest Airlines
Policy: Pre-boarding available for customers with disabilities needing extra time or assistance.
When: Before Family Boarding (between A and B groups)
Companion: One companion allowed
Phone: 800-435-9792
JetBlue Airways
Policy: Pre-boarding for customers requiring additional time or assistance.
When: Before general boarding
Companion: One person may pre-board with you
Phone: 800-538-2583
Alaska Airlines
Policy: Pre-boarding for guests needing extra time.
When: Before Group A
Companion: Travel companion may pre-board
Phone: 800-252-7522
Airport gate where pre-boarding is announced for passengers with mobility needs
Where to Store Crutches on the Plane
Proper crutch storage during flight is crucial for both safety and accessibility. Here are your options:
1. Overhead Bin Storage (Most Common)
Best for: Standard axillary crutches (underarm crutches)
- How: Place crutches diagonally in the bin above your seat or nearby
- Pros: Easy access, doesn't take cabin floor space, secure during flight
- Cons: May require help lifting them up and retrieving them
- Tip: Pre-boarding ensures you get bin space close to your seat
2. Coat Closet (Front of Cabin)
Best for: First class or business class passengers
- How: Flight attendant stores crutches in the first-class coat closet
- Pros: Dedicated space, easily accessible, climate-controlled
- Cons: Only available in premium cabins, space limited
- Tip: Ask the flight attendant during pre-boarding
3. Under Your Seat
Best for: Forearm crutches (shorter length) or single crutch users
- How: Slide crutches under the seat in front of you
- Pros: Immediate access, no help needed, always within reach
- Cons: Reduces legroom, may not fit standard axillary crutches
- Tip: Works best for forearm crutches or collapsible models
4. Flight Attendant Assistance Storage
Best for: Platform crutches or awkward-sized mobility aids
- How: Flight attendants find secure storage in crew areas or empty rows
- Pros: Ensures safe storage for unusual sizes, crew assistance
- Cons: May not be immediately accessible during flight
- Tip: Inform the crew during pre-boarding about your needs
⚠️ Important Safety Rule: Crutches CANNOT be stored in emergency exit rows or block any aisles during takeoff and landing. Flight attendants will ensure proper storage for safety compliance.
What If There's No Storage Space?
On full flights, overhead bin space can be limited. Here's what to do:
- Pre-board - This virtually guarantees you'll find space near your seat
- Alert the flight attendant - They can rearrange bags or find alternative storage
- Gate-check your crutches - Last resort option where crutches are tagged and stored in cargo (you'll receive them at the jet bridge upon landing)
🎯 Pro Tip: If you have collapsible or folding crutches, they're MUCH easier to store on planes. Consider investing in a folding pair specifically for air travel.
Requesting Wheelchair Assistance at Airports
Even if you can walk with crutches, wheelchair assistance can make airport navigation much easier, especially in large airports with long distances between terminals.
Wheelchair assistance at U.S. airports is completely free by federal law - no tipping required (though appreciated)
When to Request Wheelchair Service
Consider wheelchair assistance if:
- Your gate is far from security (terminals can be 1+ miles long)
- You have a connecting flight with limited time
- You're fatigued from crutches or recovering from surgery
- You're traveling alone and need help with luggage
- You have non-weight-bearing restrictions
- The airport is unfamiliar or requires terminal changes
How to Request Wheelchair Assistance
Option 1: When Booking Your Flight
- Check the box for "wheelchair assistance" during online booking
- Call the airline directly: "I need wheelchair assistance for my flight on [date]"
- Include your seat number and flight details
- Recommended: Request at least 48 hours in advance
Option 2: At the Airport
- Go to the airline's check-in desk or customer service counter
- Say: "I need wheelchair assistance to my gate"
- They'll radio for a wheelchair attendant (usually arrives in 5-15 minutes)
- Works best: When you arrive with extra time
Option 3: For Connections
- Inform the flight attendant before landing: "I'll need wheelchair assistance for my connection"
- They'll radio ahead so an attendant meets you at the jet bridge
- Critical for: Tight connections or terminal changes
Free wheelchair assistance available at all U.S. airports
What to Expect with Wheelchair Service
Departure process:
- Attendant meets you at check-in or curb
- Pushes you through security (you may still need to stand for screening)
- Takes you directly to your gate
- Assists with pre-boarding if needed
- Helps you get settled in your seat
Arrival process:
- Attendant waits for you at the jet bridge
- Pushes you to baggage claim or connecting gate
- Assists with luggage if needed
- Takes you to ground transportation or taxi stand
Can You Use Your Own Crutches While Getting Wheelchair Assistance?
Yes! Wheelchair assistance doesn't mean you can't walk. It's perfectly normal to:
- Walk short distances with crutches (like to the restroom)
- Use crutches for boarding and deplaning
- Switch between wheelchair and crutches as needed
- Bring crutches in the wheelchair while being pushed
🎯 Pro Tip: Major hub airports (ATL, DFW, ORD, LAX, DEN) can have 10-20 minute waits for wheelchair service during peak hours. If your connection is tight, request assistance in advance or use a knee scooter rental instead.
Navigating Connecting Flights with Crutches
Connections add complexity when flying with crutches. Here's how to make them smooth:
Planning for Connection Times
Minimum connection times with crutches:
- Domestic same-terminal: 60 minutes minimum (90 minutes recommended)
- Domestic different terminal: 90 minutes minimum (120 minutes recommended)
- International connections: 2 hours minimum (3 hours recommended)
- Terminal changes requiring trains/shuttles: Add 30 minutes to above times
⚠️ Connection Warning: Airports like DFW, ATL, DEN, and IAH are massive. Terminal-to-terminal connections can be 15-20 minutes even by train. Build in extra time if you're using crutches instead of wheelchair service.
Connection Strategies for Crutch Users
Smooth Connection Checklist
Tell the flight attendant before landing: "I need wheelchair assistance for my connection to gate [X]." They'll radio ahead.
Install your connection airport's app (most major airports have them) to locate your next gate before landing.
Visit the lavatory before landing so you don't need to find one during your connection.
Get to the gate early enough to request pre-boarding and secure overhead bin space.
If you miss your connection, call the airline immediately to rebook (faster than waiting in line at the gate).
What to Do If You Miss Your Connection
If you miss your connection due to mobility challenges:
- Call the airline immediately - Use the airline's app or call their customer service number
- Explain your situation - Mention you use crutches and need more connection time
- Request later flight - Ask to be rebooked on the next available flight
- Ask about accommodations - If it's the airline's fault (delay), they may provide meal vouchers or hotel
- Document everything - Save boarding passes and take photos of departure boards showing delays
Best Practices for Flying with Crutches
Before Your Flight: Pre-Trip Preparation
Pre-Flight Checklist
Call and inform them you'll be flying with crutches and may need assistance.
Makes boarding, deplaning, and using the restroom much easier. Specify when booking or call to change your seat.
Long security lines and airport navigation can strain your hands. Use gel pads or foam padding.
Reduces swelling during the flight, especially important if you have a leg injury.
Keep prescription medications and over-the-counter pain relievers easily accessible.
Get real-time gate changes, terminal maps, and flight updates on your phone.
Backpacks are easier to manage with crutches than wheeled luggage. Keep it light (under 10 lbs).
Ensure crutches are properly sized before you leave. Review our sizing calculator.
At the Airport: Day-of-Travel Tips
Parking and drop-off:
- Use valet parking - Costs more but saves significant walking distance
- Request curbside wheelchair - Many airports have attendants at passenger drop-off
- Disabled parking placards - If you have one, use accessible parking near terminals
Check-in strategies:
- Use online check-in - Check in 24 hours before flight and get your boarding pass on your phone
- Check bags curbside - Skycaps can check luggage outside the terminal (saves time and walking)
- Ask about priority check-in - Some airlines offer dedicated lines for passengers with disabilities
Navigating the terminal:
- Look for moving walkways - Use them to conserve energy on long terminal walks
- Locate accessible restrooms - Larger stalls with grab bars make things much easier
- Find quiet areas - Many airports have designated relaxation zones if you need to rest before boarding
Airport terminals feature moving walkways, elevators, and accessible amenities
During the Flight: In-Air Comfort
Seating strategies:
- Aisle seat (front half of plane) - Easiest access to restroom, quickest deplaning
- Bulkhead seats - Extra legroom, easier to stand up (but no under-seat storage)
- Avoid emergency exit rows - You cannot sit there with mobility limitations by FAA regulation
- Window seat considerations - Only if you don't plan to use the restroom (fewer people to navigate around)
Managing comfort during flight:
- Elevate your leg if possible - Ask for a pillow to put under your injured leg
- Do ankle circles - Prevent blood clots by moving your uninjured leg regularly
- Ice your injury - Flight attendants can provide ice packs if you need them
- Use the restroom strategically - Go during low-traffic times (right after meal service or before landing)
🎯 Pro Tip: On flights longer than 3 hours, consider taking an anti-inflammatory medication (like ibuprofen) before boarding to reduce swelling. Consult your doctor first, especially if you're on other medications.
Using the Airplane Restroom with Crutches
Airplane lavatories are tiny. Here's how to manage:
- Go during low-traffic times - Fewer people = less rushed
- Bring one crutch only - Ask your seatmate or flight attendant to hold your second crutch
- Use the grab bars - All airplane lavatories have built-in grab bars
- Leave the door slightly ajar - If you need extra space (flight attendant can stand guard)
- Take your time - Don't rush; falling in a tiny lavatory is dangerous
"I flew cross-country with crutches last year. My biggest tip: Ask the flight attendant to help you with the restroom door. They're used to it and happy to assist. Don't try to be a hero - airplane bathrooms are ridiculously small."
International Travel Considerations
Flying internationally with crutches has additional considerations:
Documentation for International Flights
- Doctor's note - Some countries require medical documentation for mobility aids (not common, but worth having)
- Prescription for pain medication - Bring original prescription bottles and a letter from your doctor
- Travel insurance - Consider coverage that includes medical emergencies and trip cancellation due to injury
- Destination accessibility info - Research airport and transit accessibility at your destination
Customs and Immigration with Crutches
What to expect:
- Priority lanes - Many international airports have accessible immigration lines
- Seated processing - Officers may allow you to sit during questioning if lines are long
- Baggage assistance - Request help with luggage retrieval at carousel
- Customs declarations - Mobility aids don't need to be declared
Foreign Airline Policies
Non-U.S. carriers have varying policies:
- European airlines (Ryanair, EasyJet, BA) - Follow EU accessibility regulations (similar to U.S.)
- Asian carriers (ANA, Cathay, Singapore Air) - Generally excellent accessibility services
- Budget international carriers - May have limited assistance; call ahead to confirm
- Middle Eastern carriers (Emirates, Qatar, Etihad) - Known for premium disability services
Common Airport Challenges and Solutions
Challenge #1: Long Security Lines
Solutions:
- Request to skip to the front of the line (most TSA officers will accommodate)
- Use TSA PreCheck lane if you have it
- Arrive during off-peak hours (mid-morning or mid-afternoon)
- Ask TSA officer about accessible screening lanes
Challenge #2: Narrow Airplane Aisles
Solutions:
- Walk sideways with crutches held together
- Ask flight attendants to clear the aisle during boarding
- Pre-board so you're not rushing past seated passengers
- Use a single crutch and steady yourself on seat backs
Challenge #3: Overhead Bin Reach
Solutions:
- Ask passengers or flight crew for help lifting bags
- Pack lighter so you can lift your bag with one hand
- Use a backpack instead of a roller bag
- Gate-check your bag for free (ask at the gate)
Challenge #4: Tight Connections
Solutions:
- Request wheelchair service between gates
- Notify the flight attendant before landing about your tight connection
- Book longer connection times when possible (90+ minutes)
- Use airport trams/trains instead of walking between terminals
Challenge #5: Lost or Damaged Crutches
Solutions:
- Take a photo of your crutches before storing them
- Write your name and phone number on the crutches with permanent marker
- File an immediate report with the airline if they're lost or damaged
- Keep receipt/documentation in case you need to claim reimbursement
- Consider bringing a backup set of folding crutches in your checked bag
Airport Accessibility Services by Major Hub
Here's what to expect at major U.S. airports:
Hartsfield-Jackson Atlanta (ATL)
- Size: Largest U.S. airport - expect long distances
- Wheelchair service: Available at all terminals, call 404-530-2145
- Accessibility: Plane Train connects all concourses (wheelchair accessible)
- Tip: Use moving walkways on Concourse T (longest terminal)
Dallas/Fort Worth (DFW)
- Size: 5 terminals spread over huge area
- Wheelchair service: Request at any gate or call 972-973-5380
- Accessibility: Skylink train connects terminals (every 2 minutes)
- Tip: Terminal D has the longest walking distances - definitely use wheelchair service
Los Angeles (LAX)
- Size: 9 terminals arranged in horseshoe pattern
- Wheelchair service: Available at all terminals, no advance request needed
- Accessibility: Free shuttle buses connect terminals (wheelchair accessible)
- Tip: International Terminal B has the best accessibility features
Chicago O'Hare (ORD)
- Size: 4 terminals, busy connections hub
- Wheelchair service: Call 773-686-2200 or request at any gate
- Accessibility: Airport Transit System connects all terminals
- Tip: Terminal 5 (international) requires shuttle - build in extra connection time
Denver (DEN)
- Size: Large, modern airport with long concourses
- Wheelchair service: Excellent service, call 303-342-2220
- Accessibility: Underground train system connects all concourses
- Tip: Moving walkways throughout - one of the most accessible major airports
Look for these accessibility symbols throughout airport terminals
Frequently Asked Questions
Do I need a doctor's note to fly with crutches?
No. U.S. airlines do not require medical documentation for passengers using crutches. However, it's smart to bring one for international travel or if you're carrying prescription pain medication.
Can I take my crutches through TSA security?
Yes. Crutches are allowed through TSA checkpoints and on all commercial flights. They'll be visually inspected and may be swabbed for explosive residue, but this only takes 30-60 seconds.
Will airlines charge me to bring crutches on the plane?
No. Federal law prohibits airlines from charging fees for mobility aids. Crutches do not count toward your carry-on baggage allowance.
Can I pre-board with crutches?
Yes. All U.S. airlines must offer pre-boarding to passengers with mobility aids. Simply approach the gate agent when boarding begins and request pre-boarding.
What if my crutches don't fit in the overhead bin?
Three options: (1) Ask the flight attendant to store them in the coat closet, (2) Place them under the seat in front of you if they fit, or (3) Gate-check them (they'll be returned to you at the jet bridge when you land).
Can I request a specific seat for flying with crutches?
Yes. Request an aisle seat with a movable armrest when you book. This makes boarding, deplaning, and accessing the restroom much easier. Call the airline if you can't select it online.
Is wheelchair assistance really free?
Yes. Airport wheelchair service is free by federal law. While tipping ($3-5 per push) is customary and appreciated, it's not required.
What if I miss my connection because of mobility issues?
Call the airline immediately. If the delay was the airline's fault, they must rebook you at no charge. If you booked a tight connection yourself, they may charge a change fee (though many airlines waive this for disability-related issues).
Can I use a knee scooter instead of crutches at the airport?
Yes, but with limitations. Knee scooters are great for airport navigation but must be gate-checked before boarding (they're too large for the cabin). Many airports offer knee scooter rentals at baggage claim.
Do I need travel insurance if I'm flying with crutches?
Highly recommended. Travel insurance can cover trip cancellation if your injury worsens, medical emergencies at your destination, and reimbursement if airlines lose or damage your crutches.
Expert Tips from Frequent Flyers with Crutches
💡 From Physical Therapists:
- "Do shoulder strengthening exercises for 2-3 weeks before your flight. Airport navigation is harder on your upper body than you think. Check our strengthening exercises guide."
- "Bring pain medication and ice packs. Flying increases inflammation. Pack ibuprofen in your carry-on and ask flight attendants for ice."
- "Use compression stockings during the flight. They reduce swelling and prevent blood clots, especially on long flights."
💡 From Travel Agents:
- "Book nonstop flights whenever possible. Each connection doubles your risk of delays and adds physical strain."
- "Choose Tuesday, Wednesday, or Saturday flights - airports are less crowded on these days."
- "Fly out of smaller regional airports if you can. They're easier to navigate than major hubs."
- "Upgrade to first class or premium economy if your budget allows. Extra space makes a huge difference when using crutches."
💡 From Experienced Crutch Users:
- "Bring hand sanitizer and antibacterial wipes. Airport floors and crutches get dirty - keep your hands clean."
- "Wear a crossbody bag or fanny pack for essentials (ID, phone, wallet). Keeps your hands free for crutches."
- "Download meditation or audiobook apps. Waiting at gates is exhausting when you're injured - mental breaks help."
- "Pack extra prescription medication in your carry-on. Flight delays happen, and you don't want to run out of pain meds."
What to Do If Something Goes Wrong
Airline Denied Pre-Boarding
Action: Politely cite the Air Carrier Access Act (ACAA). Say: "Under federal law, I'm entitled to pre-board with my mobility aid." If they still refuse, ask to speak with a supervisor and file a complaint with the Department of Transportation after your flight.
Crutches Lost or Damaged During Flight
Action: File an immediate report with the airline's baggage service office before leaving the airport. Take photos of the damage and get written documentation. Airlines are required to repair or replace lost/damaged mobility aids. Keep receipts if you need to rent replacement crutches.
Wheelchair Assistance No-Show
Action: Go to the nearest gate counter and request assistance again. If wait is excessive (over 20 minutes), ask the gate agent to call their supervisor. Document the incident and file a complaint if it caused you to miss your flight.
Inadequate Connection Time
Action: Notify the flight attendant immediately when you board: "I have a tight connection and use crutches - I need wheelchair assistance to meet me at the jet bridge." They'll radio ahead. If you miss the connection anyway, the airline must rebook you at no charge.
Resources and Contact Information
Government Resources
- TSA Cares Helpline: 855-787-2227 (call 72 hours before flight for personalized assistance)
- TSA Website: TSA Passengers with Disabilities
- DOT Aviation Consumer Protection: 202-366-2220
- DOT Disability Hotline: 800-778-4838 (voice) / 800-455-9880 (TTY)
- ADA Information Line: 800-514-0301
Major Airline Disability Assistance Lines
- American Airlines: 800-433-7300
- Delta Air Lines: 404-209-3434
- United Airlines: 800-228-2744
- Southwest Airlines: 800-435-9792
- JetBlue Airways: 800-538-2583
- Alaska Airlines: 800-503-0101
Useful Apps for Airport Navigation
- GateGuru - Airport maps and amenity locations
- Airport Transit Guide - Shows transit options between terminals
- Flush - Toilet Finder - Locates accessible restrooms
- Wheelmap - Crowdsourced wheelchair accessibility information
📋 Download Our Free Airport Checklist
Get our printable "Flying with Crutches Checklist" - includes packing list, timeline, and emergency contacts.
Download Free Resources →Final Thoughts: You Can Do This!
Flying with crutches might feel overwhelming, but millions of passengers do it successfully every year. With proper planning, knowledge of your rights, and these practical strategies, your air travel experience can be smooth and stress-free.
Key takeaways to remember:
- ✈️ You have the legal right to pre-board, store crutches for free, and receive assistance
- 🔒 TSA security is straightforward - crutches are allowed and screening takes only a few extra minutes
- ♿ Wheelchair assistance is free and available at all U.S. airports - don't hesitate to use it
- ⏰ Extra time is your best friend - arrive early and plan generous connection times
- 🤝 Ask for help when you need it - airline staff are trained and willing to assist
"I was terrified to fly with crutches after my ankle surgery, but it ended up being way easier than I expected. Pre-boarding was a game-changer, the flight attendants were incredibly helpful, and wheelchair service between terminals saved me so much energy. Don't let crutches stop you from traveling!"
Whether you're traveling for medical treatment, family obligations, work, or vacation, your mobility challenges shouldn't ground your plans. With the information in this guide, you're now equipped to navigate airports and fly with confidence.
Safe travels! ✈️
🎯 Need More Help?
Explore our other guides for complete crutch mastery: